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Ebenstead / NetSuite Intelligence

Cloud EPM Digital Assistant skills lose support in November

Oracle finalized November 2026 as the de-support month for EPM Skills for Oracle Digital Assistant. Organizations using those specific skills should identify what depends on them and arrange a tested continuity plan.

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Cloud EPMEnd of support
Why it matters

A relied-upon EPM conversational integration is approaching an Oracle support withdrawal, potentially leaving the business without vendor assistance for future problems.

First step

Identify any deployed EPM Digital Assistant skills and obtain the applicable Oracle support notice before testing a continuity plan.

Suggested owner

Cloud EPM and Oracle Digital Assistant owners

Who should check?

Teams using EPM Skills for Oracle Digital Assistant in their Cloud EPM processes. This does not establish retirement of NetSuite AI Connector, ordinary Cloud EPM functions or all Oracle Digital Assistant features.

Published milestones

  1. Earlier 2026 — Oracle Statement of DirectionThe Oracle de-support announcement predates Ebenstead's October 26 research; this is historical catch-up, not a new Oracle announcement.
  2. November 2026 — de-supportOracle has finalized the month, without publishing an exact day in the public readiness notice.

Check your Oracle account notice before scheduling an update.

A practical response

  • Confirm with the Cloud EPM owner whether EPM Skills for Oracle Digital Assistant are installed or used, and list the dependent business activities.
  • Review the customer-specific Oracle support guidance and evaluate available continuity or retirement options without assuming an automatic replacement.
  • Test an agreed representative workflow and record the owner-approved transition, rollback approach and UAT acceptance.

What we’ll review

Deployed EPM/ODA skills and versions, calling applications and users, documented business scenarios, owners, and the applicable Oracle Statement of Direction (Support KB867980) and customer account notice.

Sources and updates

Oracle documentation

Cloud EPM October actions and EPM Agent qualification ↗Oracle publication/update date not stated on this page. · Last successful source check:

Update history

  • 2026-10-26 — First identified/published by Ebenstead October 26 using an existing earlier-2026 Oracle Statement of Direction, not an October 26 Oracle announcement.

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Topic: EPM Digital Assistant Skills Transition Pilot

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