NetSuite Consulting
Work through system issues with someone who understands both NetSuite and your business.
NetSuite help from people who get to know your business.
We take the time to learn how your business uses NetSuite, fix what’s getting in the way, and help you keep things running.
SuiteScript 2.1SuiteQLMap/ReduceFAMIntegrationsProcess automation
What do you need help with?
Custom Development
Add the functionality your team needs with custom scripts, workflows, and tools.
Integrations
Connect your systems and resolve problems with how data moves between them.
Automation
Take repetitive tasks off your team’s plate, from data entry to approvals.
Reporting
Get clear answers from your NetSuite data with saved searches, dashboards, and custom reports.
Services & Pricing
Start with a system review, get ongoing support, or bring us a specific project.
NetSuite Systems Review
Understand how your NetSuite works, where the problems are, and what to tackle first.
$1,000 introductory offer
- Business process and system documentation
- Review of customizations and integrations
- Prioritized recommendations
NetSuite Administration
Someone to turn to for day-to-day NetSuite questions, troubleshooting, and system upkeep.
Ongoing supportFrom $3,495/month · Includes up to 20 hours
Temporary coverageFrom $2,500/week · For leave, hiring gaps, or extra help
NetSuite Projects
Need something fixed or built? We’ll agree on the requirements, do the work, test it, and document it.
- Custom scripts and workflows
- Integration fixes
- Automation and reporting
Priced by project
Asset utilities from $5,000 · Commission projects from $15,000Explore ProjectsStarting prices depend on your system and the work involved.
What we can build
Examples of reports, tools, and processes we can build in NetSuite.
These are demonstration screens with fictional data. We agree on what you need and build it to suit your business.
Commission Reporting
See what’s been collected, which commissions qualify, and how each payout was calculated.
- Apply your payment and margin rules
- Flag exceptions before approving payouts
- Export statements for each sales rep
See the technical approach
Monthly snapshots keep the reports consistent. Your payment-allocation, full-settlement, and margin rules determine which commissions qualify. Reconciliation checks flag exceptions for review.
Fixed Asset Rollforward
Generate your fixed asset rollforward in one click.
See beginning balances, additions, disposals, depreciation, and ending balances in one report.
Storefront → NetSuite
Exceptions to resolve
Sample dataExceptions to resolve
BlockedOrder WEB-10482
Item SKU-842 is missing its NetSuite mapping.
Waiting to retryOrder WEB-10479
Connection timed out. No matching order found in NetSuite.
Duplicate checks run before a retry.
Integration Troubleshooting
Find out what failed between NetSuite and your other systems—and what needs attention.
- See failed transactions and error details
- Track who’s handling each issue
- Retry transactions with checks to prevent duplicates
See the technical approach
We check the connectors, logs, permissions, and transaction IDs before deciding how to recover failed transfers. Retry controls and monitoring depend on the work we agree to include.
Sandbox · Planned checks
Release test plan
Sample dataRelease test plan
PassedSales order approvalOperations · Tested Oct 12
Needs a fixWarehouse fulfillment exportIntegration team · Retest Oct 15
ScheduledMonth-end allocationFinance · Test Oct 16
Before sign-offResolve the export error and finish finance testing.
Release Preparation
Know what to test before a NetSuite update reaches your team.
- Identify scripts, workflows, and integrations to check
- Assign tests and track results
- Resolve issues before signing off
See the technical approach
We compare NetSuite’s published changes with your setup and help test the affected processes. We’ll need access to your account’s notices and test results.
Finance · Custom close process
September close
Sample dataSeptember close
2 of 4 tasks completeTarget: Oct 7
- ✓Bank reconciliationTreasury · Completed Oct 2
- ✓Fixed asset rollforwardAccounting · Completed Oct 3
- 3Intercompany balancesController · Due Oct 6
- 4Final journal approvalFinance lead · Due Oct 7
Custom Month-End Close Process
We can build a month-end checklist with your tasks, owners, deadlines, and approvals.
- Organize your key close tasks, owners, and deadlines
- Follow up on reconciliations and approvals
- Keep a record of each month’s sign-off
See the technical approach
Your checklist would work alongside NetSuite’s standard Period Close Checklist. Your finance team would still review and approve the work.
Let’s get to know your NetSuite.
Why Ebenstead?
We’re an independent NetSuite consultancy. We take time to understand how your team works before recommending changes.
You’ll work directly with the people doing the work, know what it will cost, and get documentation your team can use.
How we work together
01
Talk it through
Tell us what’s happening and what you need help with.
02
Agree on the work
We’ll confirm the scope, price, and timing together.
03
Get it done
We’ll do the work, test changes, and keep you updated.
04
Hand it over
We’ll walk you through the results and leave clear documentation.
Let’s discuss your NetSuite needs
Tell us what you need help with, whether it’s ongoing support, an upcoming change, or something you need built.